Privacy policy

1. Who we are

BrickPilot is a product of Vertical Real Estate B.V., based in Amsterdam, the Netherlands. For privacy-related questions, contact us at [email protected].

2. What data do we process?

• Account data — name, email address, organization.
• Project data — documents and addresses you upload or enter in your private knowledge base.
• Usage data — log files, IP address, device and browser information for security and debugging.
• Communications — messages you send us via email or contact forms.

3. Why we use your data

We use your data to deliver and improve the platform, provide support, prevent fraud and abuse, and comply with legal obligations.

4. Legal basis

Processing is based on performance of our contract with you, our legitimate interest in operating a secure and reliable platform, and in some cases your consent (e.g. non-essential cookies).

5. Storage and security

Your data is stored on servers within the European Economic Area. We apply technical and organizational safeguards including encryption in transit and at rest, access control and audit logs.

6. Retention

We retain your data only for as long as needed for the purposes it was collected or to comply with legal obligations. You can request account deletion at any time.

7. Third parties

We never sell your data. We share limited data with processors (hosting, email, analytics) under a data processing agreement. A full list of processors is available on request.

8. Your rights

You have the right to access, rectify, erase, restrict processing, data portability and to object. Contact [email protected] to exercise these rights. You may also lodge a complaint with the Dutch Data Protection Authority .

9. Changes

We may update this policy from time to time. The latest version is always available here; material changes are announced by email.